I’ve been listening to Walter Isaacson’s Biography of the polymath Leonardo Da Vinci. A few anecdotes from his life struck me as worth sharing here.
Leonardo The Reluctant
In 1504, both Leonardo and his rival Michelangelo were commissioned to create paintings that would face each other at The Hall of the Five Hundred in Florence. The intention of this dual commission was to spark a competition between the two greatest artists in Italy.
So it is ironic that both Leonardo and Michelangelo hated painting. Of Leonardo, many contemporaries noted that “He couldn’t stand to look at a brush.” What he really wanted to spend time on was science and engineering.
Michelangelo also hated painting. He thought of himself as a sculptor. While working on the commission in Florence, he wrote in his journal, “I am not in the right place and I am not a painter.”
The lesson I take is that it doesn’t matter how good you are, sometimes you just have to work on things that aren’t that interesting to you. Even geniuses sometimes have to take what the market is offering.
The Anatomy of Failure
Leonardo is famous for the way he was able to blend his love for science and discovery with art. Among the most famous of these pairings is the anatomical drawings he created based on his dissection of cadavers.
His keen mind allowed him to discover things that wouldn’t be known for another 100 years (such as how blood flows through the human heart) and his abilities as an artist lead to renderings of the human body that to this day stand unmatched for their accuracy and aesthetics.
Yet his achievements languished undiscovered in his notebooks until the modern era. This is because Leonardo never published his work. His partner in his anatomical studies died of plague and Leonardo did not have the discipline or inclination to bring the project to term.
The lesson is that insight and output do not necessarily correspond. Without a clear vision, discipline and perhaps a good partner, even the brightest minds can achieve less than their potential. As Walter Isaacson notes,
“One of the things that would have most benefited Leonardo in his career was a partner who could push him to follow through and publish his work.”
Leonardo Da Vinci The Original Consultant
As Europe awoke to the fact that there was a new world laying across the ocean, Leonardo’s home city-state of Florence realized that it would need to acquire a port to get in on the action. This meant conquering a nearby city and Pisa was chosen as the most attractive option.
Pisa was vulnerable if the Florentines could divert the river Arno from its course, effectively cutting it off from supplies. Leonardo was put in charge of figuring out how to do this.
Leonardo knew he had to dig a massive channel in order to divert the river. He calculated that it would entail the movement of over one million tons of earth. Knowing this, he had to determine how many men and how much time it would take. But instead of blindly estimating, Leonardo conducted the first of what has now come to be known as a time in motion study.
Using a watch he studied how long it took a man to fill a bucket of dirt and move it to a machine he’d designed to carry it away. Based on his measurements, Leonardo calculated that it would require over fifty thousand worker-days to complete his project.
After making his designs and calculations, Leonardo left instructions for the project and returned to Florence. Unfortunately, the person who was selected to oversee the actual operation went against his wishes and started digging two canals, instead of one.
Leonardo and his compatriot Machiavelli tried to pressure the engineer into sticking with the original plan but failed. In the end, despite heavy rains, the two half as deep canals failed to divert the river and the plan was abandoned.
The lesson in this is that you can have the most brilliant strategists but if the actors don’t play their part, the plan will fail.
Our predisposition to favour strategy at the expense of execution can be attributed to the fact that strategy is fundamentally easier than executing. This is because strategizing is a conceptual exercise, a manipulation of our mental landscape which is in effect a simulation, and a simplification of reality. Execution, by contrast, necessarily entails a confrontation with reality in all its complexity.
Books are consumed with the tacit agreement that they (the author) will tell you what worked for them and you (the reader) will go out and figure out how to do it yourself, irrespective of the difficulty of the endeavour.
For example:
And that’s fine, books are often a good place to start.
But it’s important to recognise that it’s much more productive (and painful) to execute.
Most books, either by necessity or design, quietly pass over the chasm separating word and deed.
The Four Disciplines of Execution lays out a compelling framework for navigating the space between an ambition and its implementation.
You can expect to hear more about how I’m using it day-to-day in 2019.
Reading a book is easy. It’s much harder to take what’s in the book and incorporate it into our lives. I like to tackle this problem by distilling books down to a few tactics that I can implement quickly. 1
In a previous post, I outlined 4 ways that you can make better decisions using Ray Dalio’s life principles. In this post, I’ll outline what I think are the most impactful and actionable tactics from Dalio’s work principles.
Here they are:
1) How To Run A Meeting
“Meetings are an addictive, highly self-indulgent activity that corporations and other large organizations habitually engage in only because they cannot actually masturbate.” ― Dave Barry
Dalio often describes his organization as an intellectual version of the Navy Seals, and it’s clear from his Principles that like the military, he has an affinity for structure. So it shouldn’t be surprising that he thinks the most important part of running a meeting is to be clear about who is in charge and what the meeting is supposed to achieve:
Make it clear who is directing the meeting and whom it is meant to serve. Every meeting should be aimed at achieving someone’s goals; that person is the one responsible for meeting and deciding what they want to get out of it and how they will do so. Meetings without someone clearly responsible run a high risk of being directionless and unproductive
– Principles, Work Principle 4.4 – A
Dalio’s second Principle for running effective meetings is to assign someone to keep track of both responsibilities and the conversation flow. Said person ensures that any tasks to be done are assigned to specific people and not forgotten. They also ensure that the meeting doesn’t veer too far off topic.
Be careful not to lose personal responsibility via group decision making. Too often groups will make a decision to do something without assigning personal responsibilities, so it is not clear who is supposed to follow up by doing what. Be clear in assigning personal responsibilities.
– Principles, Work Principle 4.4 – H
Watch out for “topic slip.” Topic slip is random drifting from topic to topic without achieving completion on any of them. One way to avoid it is by tracking the conversation on a whiteboard so that everyone can see where you are. (Emphasis mine)
– Principles, Work Principle 4.4 – F
Applying Dalio’s tactics may make people feel uncomfortable at first, but in the long run, it will reduce peoples anxiety about meetings because they’ll know how they’re expected to behave and that their time won’t be wasted.
2) Use Standing Meetings
Our true priorities are defined by where we spend our resources, and that most often means where we spend our precious time. Too often though the distractions of daily business pull us along low-value tangents that take ours and others time away from where it would best spent. Dalio has found that the best way to avoid these distractions is to habituate your time allocations by setting standing meetings. For instance, if your company priority is sales, you should have a weekly sales meeting.
Use standing meetings to help your organization run like a swiss clock. Regularly scheduled meetings add to overall efficiency by enduring that important interactions and to-do’s aren’t overlooked, eliminating the need for efficient coordination, and improving operations (because repetition leads to refinement). It pays to have standardized meeting agendas that ask the same feedback questions in each meeting, (such as how effective the meeting was) and nonstandard meeting agendas that include things done infrequently (such as quarterly budget reviews).
– Principles, Work Principle 13.3 – D
3) Use Daily Updates To Stay In Sync
Use daily updates as a tool for staying on top of what your people are doing and thinking. I ask each person who reports to me to take about ten to fifteen minutes to write a brief description of what they did that day, the issues pertaining to them, and their reflections. By reading these updates and triangulating them, (i.e., seeing other people’s takes on what their doing together), I can gauge how they are working together, what their moods are, and which threads I should pull on.
-Principles, Work Principle 10.6 – C
Imagine if you woke up every morning instantly knowing what everyone in your company intended to work on that day and everyone else knew the same thing. Appealing, because of how incredibly efficient that might make everything, right? And, at the same time, kind of terrifying because you don’t want everyone looking over your shoulder judging what you intend to do every day.
The latter concern was why I first resisted using daily updates. I told myself, “I’m competent. I don’t need someone looking over my shoulder to do the right thing.” But now that I’ve been using it for a few months, I’ve come to see the value in it.
For me specifically, it’s as simple as sending my colleague a list of things I intend to work on each day. And in addition to it being a useful communication tool, it helps me organize my day and prioritize what I need to work on first. By contrast, my old habit of jumping into my email first-thing would lead me down a rabbit hole that didn’t necessarily reflect my priorities.
4) Use Process Flow Diagrams
Dalio’s ideal is a company that runs like a machine. At its core, a machine is a set of processes. Using process flow diagrams can help you visualize the different processes that make up your organization. These visuals help managers understand how resources will be allocated and interact with each other. But more importantly, they help ensure that everyone understands how the organization is expected to run and their role within it.
Understand that a great manager is essentially an organizational engineer. Great managers are not philosophers, entertainers, doers or artists. They are engineers. They see their organizations as machines and work assiduously to maintain and improve them. They create process flow diagrams to show how the machine works and to evaluate its design. They build metrics to light up how well each of the individual parts of the machine (most importantly, the people) and the machine as a whole are working. And they tinker constantly with its designs and its people to make both better.
– Principles, Work Principles, 10.1 – B
Process Flow Diagrams. Just as an engineer uses flowcharts to understand the workflow of what they’re designing, a manager needs a Process Flow Diagram to help visualize the organization as a machine. It might have references to an organizational chart that shows who reports to whom, or the org chart might supplement the Process Flow Diagram (PFD). Ideally the PFD is made in a way that allows you to both see things simply at a high level and drop down to low level.
– Principles, Appendix
Since reading Principles, I’ve used process flow diagrams to visualize a number of personal and professional activities. I find that creating visual representations allows people to communicate more effectively about complex processes then they could otherwise.
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If you enjoyed this post, check out these other posts on Ray Dalio’s Principles:
The difference between tactics and strategy is strategy tells you what you should do, tactics tells you what to do. In other words, a strategy is the more general goal and tactics are the things you do to make that goal happen. ↩
In a previous post, I described Ray Dalio’s Truth Machine and formula for a good life. For those who haven’t read it, “Truth Machine” is my term for the core process Dalio has used to become a billionaire investor and achieve everything else he has in life.
One drawback to Dalio’s process is that it involves multiple steps and coordination. Such complexity makes it tempting to dismiss it as a method that’s only suitable for sophisticated organizations. I think that’s a mistake.
In the interest of making the process actionable for regular humans like you and me, here are four things you can do today to help implement Dalio’s process in your own lives:
1) CREATE AN ADVISORY BOARD
For most of us – myself included – critical feedback even with the best of intentions, often feels like criticism. We have a natural tendency to dislike people who criticize us and because other people want to be liked, they often refrain from giving us the kind of feedback we need. Thus we have dynamic where people don’t like getting critical feedback and people don’t want to give it. As a result, we often have situations where we don’t get good outside input when we should.
This dynamic is similar to the problem people face when it comes to exercise: e.g. because we don’t exercise, we have no energy, and because we have no energy, we don’t feel like exercising. And as in the case of exercise, the best way to break the cycle is to create a habit or ritual out of the thing we’d rather not do.
To make a habit of critical feedback, I suggest creating an advisory board. Write down the names of at least two other people whose opinions you value. You don’t have to tell them their new roles, just schedule recurring discussions with these people at least once every three months. Buy them coffee and ask them for their unfiltered opinions when it comes to your most important decisions.
But remember, most people won’t automatically give you the kind of honest feedback you’re looking for. You have to ask for honest feedback and demonstrate that you’ll accept it as a way of improving yourself and your decisions. Don’t make people regret being honest with you.
2) USE PERSONALITY ASSESSMENTS
“You must not fool yourself, and you are the easiest person to fool.” – Richard Feynman
A core principle of Dalio’s process for getting what you want out of life is that you must know yourself. But because our egos make it difficult see ourselves objectively this is much easier said than done. To paraphrase the great Richard Feynman, you must know yourself, and you are the hardest person to know.
Personality assessments are the best tool Dalio has found for building a base of self-knowledge. These tests are useful because they take the conversation about how we are out of own heads and into a space of more objective measures. Dalio has had himself, his family, and every employee at his firm take multiple assessments to help them better understand themselves and one another.
Start by taking one of the following three tests that Dalio has his employees take.
Once you’ve completed an assessment, examine your results and see how they match up with your self-image and personal track-record. Then consider asking trusted friends or colleagues if they think your results paint an accurate picture of you.
3) FOCUS ON CONSEQUENCES NOT DIFFICULTY
For most problems, we decide whether we need help based primarily on how difficult it feels to determine the right answer. Instead, we should use how important it is to make the right decision as the test of whether we seek other people’s input.
Really bad outcomes are likely to happen not because the decision was hard, but because we were overconfident about an important decision that seemed easy. Shifting the focus from how hard the decision feels to how important it is to get right can help us determine when to call in reinforcements and ultimately make better decisions.
Even when a very important decision feels like a no-brainer, it’s worthwhile to ask for help.
4) BEGIN A MEDITATION PRACTICE
When Ray Dalio was in his 20’s, he punched his boss in the face on New Year’s Eve and was subsequently fired. Clearly, emotional self-control was not his strength then. And yet today the ability to rise above our emotional selves is an integral part of Dalio’s process. For his transformation from brawler to master truth seeker, Dalio credits his practice of transcendental meditation.
Meditation is complementary to Dalio’s process because it is fundamentally self-awareness training. By resting our attention on an unstimulating rhythm like the breathing or chanting a meaningless word, we can observe how subconscious thoughts arise and create emotional experiences. Through practice we learn to recognize and separate our attention from the emotional pull of our thoughts. That separation allows for better focus on the quality of our ideas and more open-minded dialogue with others.
Following Dalio’s example and beginning a meditation practice is something anyone can do to set the stage for better decision making. Having said that, although meditation can seem as easy as sitting on a pillow, developing a practice takes time. Below I’ve listed some helpful resources for taking the first steps to beginning a meditation practice:
Ray Dalio has written a book titled Principles. The book is over 500 pages. It’s mostly words, and there are no wizards, so a lot of people won’t read it which I think is a shame.
The good news is that the core theme of Dalio’s book can be boiled down to the following formula:
But why should you listen to Ray Dalio at all? And does his formula work? As an introduction to Principles, I’ll use what Dalio calls the secret to his success to try and answer those questions.
THE TRUTH MACHINE
According to Dalio, the secret to his success is something he calls Believability Weighted Decision Making. This is a fancy way of describing what I’ll be calling Ray Dalio’s Truth Machine.
Here’s what it looks like:
Find Out Who is Believeable
Using the Truth Machine is a three-step process, and the first step is finding believable people to listen to. Because we’re looking at just Dalio’s opinion, our first step is to determine how believable he is.
To determine how believable someone is, we need to ask ourselves,
“Does the person making the argument have a track record of success and/or expertise concerning the subject matter?”
The better the track record, the more believable the person.
Dalio’s Track Record
It’s worth mentioning that most people find Ray Dalio believable because of his professional track record. Specifically, because Dalio has accomplished two objectively difficult things:
He and his team at Bridgewater have delivered market-beating returns for the past 30 years.1
He built (from scratch) the world’s largest hedge fund, Bridgewater Associates which currently manages ~$140 billion of assets.2
Thus, Dalio is believable when it comes to the topics of investing, leadership and achieving your goals. But great professional success doesn’t always mean a fulfilled life. The question is whether or not Dalio has achieved a good life using his formula.
Because it’s nearly impossible to take a reliable measure of another person’s subjective experience, the best evidence of a track-record we have is Dalio’s own report about his life. And according to him, he’s lead an extremely fulfilling life full of meaningful work and meaningful relationships.
For me, Dalio’s report on his own life in combination with a track-record as someone who can achieve difficult goals is enough to consider him a believable person.
Open Minded Critical Thinking
After we’ve gathered believable people’s opinions, the Truth Machine process requires that all these believable people turn their brainpower toward critically and open-mindedly evaluating the logic of each other’s opinions. Critical thinking is necessary because even a person with a great track-record can be wrong.3 And sometimes a person with no track record can be right.4
While getting a group of smart people in a room together and having them open-mindedly search for the best ideas sounds good on paper, it’s worth pausing for a moment and consider how rare it is for this to actually happen.
It’s rare is because we don’t just have an idea and then carry it along with us independent of ourselves.
What does happen is that our ideas get wrapped up in our feelings and egos. So when we have ideas, we grow attached to them in a way that turns them from just thoughts in our heads to extensions of our self-worth.5
The result is that when people come together in the real world, they come to fight for their ideas, instead of looking for the best idea.
Because it goes against fundamental aspects of human nature, this is the hardest step in the Truth Machine to get right. Asking people to be critically open-minded about their best ideas is like asking master craftsmen to bring their best work to a contest where they know that if it’s not chosen as the winner, it will be destroyed.
A large part of Dalio’s success as an investor has been the result of training himself and other people to be open-minded enough to engage in just this type of process.
Dalio’s Good Life Formula
Critical thinking means examining the underlying logic of other’s ideas. So that you can apply your critical thinking to Dalio’s opinion, I’m going to try and provide a quick and dirty explanation of his reasoning.
The first principle in Dalio’s formula is that a good life is a life full of things you value. For example, Dalio’s values are meaningful work and meaningful relationships.
Your values may be money and nice cars, and that’s ok. What is important is that you make an effort to truly know yourself in order to accurately diagnose what your values are.
Once you understand your values, the next step is to set goals that will bring these values into your life. A goal could be an amount of money, a change you want to see in the world or a job you’d like to have.6
As we all know, goals don’t just happen. Therefore the next step is to craft processes to achieve our goals. Our ability to achieve our goals comes down to two factors, our decisions, and luck. Since by definition we cannot control luck, the question of achieving our goals becomes how to make the best decisions. Good decisions, Dalio argues, can only be achieved by accurately understanding how the world works.
For example, if we want to bet on the results of a coin toss, our best method for making good decisions (bets) will be figuring out whether the coin is fair (a 50/50 chance of heads or tails) or weighted in some other way that skews the odds of the results.
As in life, the result of any single toss will have an element of luck but over many coin tosses, the weighting of the coin will act as a signal that overcomes the noise of luck.
Dalio believes that most people’s biggest obstacle to understanding how the world works is not a lack of intelligence, but a tendency to avoid confronting painful realities. When confronting the reality of the world would violate a long-held belief or entail a truth about ourselves that we don’t want to face, we avoid acknowledging the truth to protect our ego’s.
When we turn away from reality and make decisions based on a flawed model of how the world works. The result is decisions based on fantasy that presumes the world is one-way when really, in the immortal words of Marlo Stanfield, “it’s the other way.”
The Truth Machine plays an integral role in Dalio’s process for getting around ego and confronting reality so that he can make good decisions, achieve his goals, get things he values, and have a good life.
Take A (Believability Weighted) Vote
The final step in the Truth Machine’s process is to put believable people’s opinions to a vote. But it is not a normal one, man, one vote situation. Instead, each person’s vote is weighted by their believability. More believable people’s votes count for more and less believable people’s count for less.
Each person’s weighted vote is tallied up and the opinion or course of action with the most votes selected and voila! You have a truth machine decision.
Although it may seem a little strange at first, believability weighted voting really just a more formal way of expressing what we do in ordinary life.
For example, if you’d never studied physics and need the right answer to a physics problem, you would value someone with a degree in physics opinion much more highly than your own. In fact, you’d value their opinion so highly that even if their answer didn’t make sense to you, you’d probably use their opinion over yours. 7
When it comes to physics, it’s easy to see that only an idiot would believe the best answer was already in their own head. That’s because we understand that physics is difficult and complex. But when it comes to other areas like relationships, careers, politics and investing, we tend to presume that we can come up with the best answers on our own. And of course, that’s where we get into trouble.
Unfortunately, we can’t take a believability weighted vote on Dalio’s formula. But you can make your opinion heard in the comments, or discuss it with your friends to get more than just your own opinion on the subject.
The Best Worst Truth Machine
In an ideal world, by using the Truth Machine, every decision would reflect the truth about how the world works. But of course, even the Truth Machine isn’t perfect. As Dalio would be the first to admit, all the Truth Machine does is get you closer than any other system he has found.
Most of us go through life using only our own brains to make our decisions. The insight that’s made Dalio a billionaire has been to realize that his own brain isn’t that great and that that’s ok. It’s ok because he’s discovered that if he can get a lot of pretty good brains together and train them to only care about the best answer, they can get a much better view of how the world works than he ever could on his own.
That’s the essence of Ray Dalio’s Truth Machine and the foundation of his formula for the good life. In an upcoming post, I’ll discuss some methods to bring Dalio’s process into your own life and business.
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Thanks for reading. If you enjoyed this post, you may also enjoy these other articles related to Principles:
This is hard. Billions of dollars a year are spent on out-performing the markets and few have been able to do it consistently for as long as Dalio and his team at Bridgewater. ↩
It’s worth noting that being the largest hedge-fund does not necessarily happen because you beat the markets. It’s an accomplishment in and of itself. Becoming the world’s biggest requires strong returns but it also requires a world-class organization to support it. ↩
Dalio writes that this is due to fundamental properties of how our brains work. Specifically, that the amygdala plays a large role in creating the feelings that give our ideas an emotional character. ↩
It’s interesting to note that this assumes you can accurately estimate the time it will take to get the things you value and that either your preferences will be stable through time or that you can accurately estimate the preferences of your future self. ↩
Once upon a time, my job was to sell bonds. I didn’t like my job. I spent a lot of time thinking about what job I should do instead. The internet said that people should do what they are passionate about. So I thought, what am I passionate about? And I thought about it some more. But the answers were never that compelling.
There were a lot of things I was interested in, but nothing had that quality of deep and soul consuming fire which sends people up the tallest mountains or dodging bullets to feed refugees. So I kept thinking about it. And then, finally, I read Cal Newport’s book, So Good They Can’t Ignore You.
Now I can tell you that passion is (mostly) bullshit. There is a better way to find work you love.
Why Passion Is Overvalued And Overblown
The myth that passion is the way to find work we love, like any good lie, is built on a grain of truth. That truth is that when someone is innately passionate about something, and it works out it for them, it just makes so much sense. We see someone who was born passionate become successful at what they love, and think by golly that’s the way the world is supposed to work. But we forget that this is like looking at someone who was born with a passion for playing the lottery and happened to hit the jackpot – it doesn’t mean it’s going to work for everyone.
The second reason we over attribute success to innate passion is that we tend to like what we become good at. There are a whole lot of people who did not decide what to work on based on any preexisting passion, but developed passion because they became good at what they did. These people then confuse things by telling themselves and others that they have been passionate about what they do all along.
Cal Newport opens So Good They Can’t Ignore You with Steve Jobs as an example of someone who was not always the quintessential passionate entrepreneur. In truth, Jobs was a bright young man who stumbled into something good and then developed a passion for it only after experiencing some success.
As evidence, Newport cites the fact that Jobs was a co-founder at a startup company before starting Apple but abandoned his job without telling his co-founders to spend months at the All One spiritual commune. Not the type of behavior you’d expect from a person who was supposedly deeply passionate about starting a computer company.
Finally, some people just lie about being passionate. They say they love what they do because they’re afraid to admit they don’t. This is a symptom of the fact that our society presumes that to be good at something you must be innately passionate about it. So much so that many people feel it is a mark of personal failure to even admit they do not LOVE their jobs.
For all these reasons and more, passion gets way more credit than it’s due.
Ask Not About Passion But About Career Capital
Instead of trying to figure out what we are passionate about, Newport urges us to focus on acquiring what he calls career capital. For Newport, career capital is rare and valuable skills.
How is this different than the passion-based approach?
First, as a question, the career capital framework shifts the focus of our decision criteria from a question that is centered around “I”, “What am I passionate about?”, to a question that is centered around others, “What is the world looking for that I can become really good at?”
Second, it specifies that the skill must be rare and valuable. For instance, writing words on the internet about books you’ve read is not a rare and valuable skill, so getting good at that is probably a waste of time.
Third, the career capital framework does not demand passion as a prerequisite for trying things. This means you won’t prematurely disqualify things you may end up having a great career in before you have a chance to try them.
Fourth, using the career capital framework makes it explicit that you have to not only identify what skill you want but also acknowledge that you have to get really good at it. Getting good at things is hard. To become genuinely skilled at something you have to get up and do stuff that is tiring and dull and uncomfortable and you have to keep doing it, often for years. Acknowledging this up front helps you make decisions about what you are willing to pursue.*
Finally, the Career Capital approach also provides a safer road-map for getting to where you want to be because as Newport points out, passion can be dangerous. Dangerous because making decisions on passion alone can lead us to attempt things that we are genuinely unprepared for. Passion has lead many people to start businesses armed only with good intentions and no skill or contacts.
Unfortunately, this is like jumping out of an airplane without really knowing how to use your parachute. Yes, you are deeply motivated to learn how to open your chute but you only have so much time to do it and the results will be devastating if you don’t. I did this when I started a business without customers. It’s painful, don’t do it.
Career capital is not as sexy as passion. No one is going to put “Develop Career Capital” on a t-shirt or mug. In fact, it’s so economically intuitive as to be banal. But it is a better approach because it both changes the questions we ask and better defines what we’re seeking.
Once You Have Career Capital, Bargain for Control
The final but critical step in Newport’s formula for achieving work you love is to bargain with your accumulated career capital for control and autonomy over what you do.
To see why these qualities are critical to having a career you love, imagine what it would be like to be a rock star without them. Yes, you’d be famous, and make a lot of money but if you only had three weeks of vacation per year, and no say over where and what you had to play, you’d probably grow to hate it in the long run.
Now imagine you’re a rock star that gets to decide where and how often you work (within reason), and you’re also allowed to pick most of the songs you play. You’d probably end up hating the former and loving the latter scenario, even though they are technically the same job.
Part of the brilliance of Newport’s framework is that he makes it explicit that our ability to set the terms of how we work can be just as, if not more important than what we do.
Work Past And Future
In 1931 the economist John Maynard Keynes wrote that given the rate of improvement in economic productivity, in the future (our present), we would only have to devote a few hours a day to paid “work.” The real problem, he predicted, would be figuring out what to do with all our leisure time.
Keynes’ vision of the future has not come to pass. We still spend a large portion of our lives doing whatever people are willing to pay us for. There has however been a somewhat compensatory shift in focus towards making that work meaningful and enjoyable.
The problem, up to now, had been that no one gave much serious thought to how to intelligently go about finding work you love. Cal Newport’s career capital framework has changed that. Both by re-framing the questions we ask and by better defining what it is we’re looking for, Newport gives us the tools to make better decisions and ultimately create more meaningful lives.
I like to think I’m skeptical but after reading Ryan Holiday’s media tell all, Trust Me I’m Lying, I realize I have not been skeptical enough. Ryan Holiday, the self-proclaimed media manipulator, has worked in public relations for the fashion brand American Apparel, as well as the bestselling authors Robert Greene, and Tucker Max. In Trust Me I’m Lying (TMIL), Holiday takes the reader through the mechanics of the modern media cycle and it’s ugly. But it’s also eye-opening; the best thing about Trust Me I’m Lying’s is how it has forced me to examine and reconsider many of my assumptions about the media. Here are a few of them.
Assumption 1 – Blogs Have Standards like Newspapers
I can say that before reading Holiday’s book I knew there was a difference between the New York Times and The New York Post and yet somehow when it came to the world of digital media everything sort of blurred together. To me, a story published Business Insider was pretty much the same as a story published in The Washington Post. More broadly, I was operating under the assumption that any sufficiently large media outlet was governed by some sort of overarching code of media ethics – something akin to the Hippocratic oath for media – a code that you have to follow if you want to respect yourself and be respected by others. And I was totally wrong.
New digital media aka blogs are not incentivized to care about standards. If they do publish something false, they can blame it on poor sourcing and issue a correction. As long as the story has generated page-views and thereby advertising revenue they’ve still come out ahead. As TMIL puts it:
Blogs need things to cover. The Times has to fill a newspaper only once per day. A cable news channel has to fill twenty-four hours of programming 365 days a year. But blogs have to fill an infinite amount of space…
Assumption 2 – Newspapers Have Standards
More established media outlets like The New York Times and CNN may have more stringent sourcing standards but they also live and die by advertising dollars. Thus if a story is generating a lot of attention at lower level blogs, established media outlets will feel immense pressure to cover it as well.
This creates a kind of echo chamber effect whereby stories we get exposed to are not those that are important but those that resonate and reverberate through the medium of our modern media, which is, of course, the internet.
Even within publications, the burden of proof for the print version of a newspaper might differ drastically from what reporters need to go live with a blog post. As media outlets grapple with tighter deadlines and smaller staffs, many of the old standards for verification, confirmation and fact-checking are becoming impossible to maintain.
Assumption 3 – The Truth Will Out
I always thought there was a symmetry to the news; e.g. if a there was a big scandal, then discovering that the scandal was manufactured, bogus or just plain wrong would be equally newsworthy. As Dwight Schrute would say, this is False!
Bad behavior makes us talk, public shaming and gossip are things we love to share with others. On the other hand, finding out that we were wrong about something, that our outrage and condemnation were based on nothing more than hearsay, or outright media manipulation is not the kind of thing we’re dying to share on Facebook. The media knows this and adjusts their publishing accordingly.
The example Holiday uses is Toyota. You probably heard that Toyota was pounded by the media for supposedly selling cars that accelerated on their own. Toyota ended up recalling vehicles and settling with the Department of Justice to the tune of $1.2 billion.
What you probably never heard is that an investigation by NASA determined that there was no electronic malfunction that could have caused large unintended acceleration. And yet Toyota remains guilty even after being proven innocent because exoneration doesn’t get page views.
Assumption 4 – The Media Is Selective
It’s human instinct to associate popularity with importance. If you see someone looking up, you’ll naturally tilt your head skyward to see what’s going on. In the same way we also tend to assume that if a popular media outlet is publishing something it’s worth reading. Not so.
This is because one, blogs don’t care about what’s important, they care about what’s going to generate interest. Two, they have to almost zero marginal cost for each additional story they produce. So when marketers want to pitch or even write stories for these publications the blogs are more than happy to oblige. TMIL illustrates this almost ad nauseam but my favorite example concerns a memo on the subject from Business Insider to the world at large:
In April 2011, Business Insider editor Henry Blodget put out an advisory to the PR world. He was drowning in elaborate story pitches and information about new services. He just couldn’t read them all… So he proposed a solution: the publicists could write about the product launches of their own clients and Blodget’s site would edit and publish them. ‘In short’ he concluded, ‘Please stop sending us e-mails with story ideas and just contribute directly to Business Insider. You’ll get a lot more ink for yourself and for your clients and you’ll save yourself a lot of wasted work.’
While TMIL can at times feel repetitive, braggadocious, sensational and self-righteous, it’s more than compensated for by the fact that I’m sure I’ll never look at the media the same way again. In fact, reading TMIL has convinced me to go on a media diet, a diet I think I’ll actually stick to for a change.